VITI Voice · Secure VICIDial Hosting

VICIDial up in under two minutes. We mean that literally.

VITI Voice is VICIDial hosting run by a cybersecurity firm: pre-built, hardened, monitored cloud images with zero-trust access and VoIP-fraud protection wired in. Pick a tier, click provision, your dialer's ready before your coffee.

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VICIDial up in under two minutes. We mean that literally.

What you get

Production VICIDial without the production headache.

We've been running VICIDial in production since 2017. Every gotcha is fixed in the image; you get the clean version.

Pre-built images

Asterisk + VICIDial + MariaDB + Apache + monitoring. Tested, hardened, patched weekly.

≤ 2 min provisioning

Choose tier, enter domain, done. We tested this on Hetzner; works the same elsewhere.

Predictive + power dialing

Out-of-box dial modes for inbound, outbound, blended, predictive, manual. No campaign-config nightmare.

PJSIP-ready

Tata, Ozonetel, Knowlarity, Twilio, Telnyx - pre-configured trunk profiles you customize, not rebuild.

Compliance-ready

Recording retention, consent logging, agent permission scopes wired to data-protection and call-recording law (GDPR, TCPA, and your local rules) out of the box.

Managed or unmanaged

We run it for you, or you run it yourself with our images and docs. Same software, different SLA.

Numbers that matter

< 2 min

Tier-pick to live dialer

10k+

Concurrent calls per cluster

99.9%

Hosted uptime SLA

Security architecture

Hardened by default - zero-trust access and VoIP-fraud protection built in.

Every VICIDial cloud image ships with our enterprise security architecture, so a hosted dialer never becomes an open door for toll fraud. Zero-trust access, SIP rate-limiting, authentication-abuse detection, and Asterisk-level controls are wired in from the first boot.

Zero-trust access to admin and agent interfaces
SIP rate-limiting + authentication-abuse detection
Asterisk security controls tuned against VoIP / toll fraud
Recording retention + consent logging wired to GDPR / local data-protection law
KYC-verified tenants only - no spam, robocalling, or non-consented outreach

VITI enterprise VICIDial and Asterisk security architecture: zero-trust access, SIP rate-limiting, authentication-abuse detection and VoIP fraud protection.

VICIDial Hosting - common questions

Can I migrate an existing VICIDial install?

Yes. Migration takes 4-8 hours depending on data volume (agents, campaigns, lists, recordings). We do it as a one-time fixed-price project alongside provisioning. The dialer itself comes up in 2 minutes; the migration is the slow part.

Do you support cluster setups?

Yes. Multi-server clusters (separate DB / web / dialer / archive nodes) are an upgrade from the single-server image. Up to 10k concurrent calls validated on properly-sized clusters. We can scale your existing cluster too.

What's 'unmanaged' actually mean?

Unmanaged: we hand you the image, the docs, and the keys. You handle patching, monitoring, incidents. Managed: we do all of that, plus 24×7 on-call. Pricing is roughly 2x for Managed because you get our engineering time.

Which providers do you provision to?

First-party support on Hetzner Cloud (default - fastest, cheapest for India+EU), Vultr, DigitalOcean, AWS, GCP. Bring your own VPS works too; we'll ship the image. Bare metal in a data center, also yes.

What's the largest dialer you've run?

10,000 concurrent calls in production for a collections BPO. Custom cluster of 8 nodes. The standard images comfortably handle 500-1000 concurrent on a single server.

VITI Voice line-up

Want VICIDial without the operations?

Pick a tier and provision - or call us if you need migration help.

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