Where the cost actually is
The ransom is the headline, but it is rarely the whole bill. A ransomware incident costs you in four places:
- Downtime: the revenue you lose while systems are down, usually the largest line.
- Recovery effort: reimaging machines, resetting credentials and checking everything before it goes back online.
- Incident response and forensics: finding how they got in, what they took, and making sure they are out.
- The ransom, if you are considering paying.
For scale, Sophos' State of Ransomware 2026 reports a median ransom payment of US$769,000 and an average recovery cost of US$1.7 million, excluding any ransom. These are survey figures, not predictions for your business.
Should you pay?
The FBI does not support paying a ransom: payment does not guarantee you get your data back, and it funds further attacks. Paying can also carry sanctions risk; the US Treasury's OFAC warns that facilitating payments to sanctioned parties can breach US sanctions. Whatever you decide, involve counsel and your insurer early.
The control that changes the numbers most
Tested, isolated backups. If attackers cannot reach or encrypt them, and you know you can restore from them, downtime shrinks and paying stops being the only way back. The calculator above shows the difference: it assumes tested, isolated backups halve your downtime, and shows both cases.
- Keep at least one backup copy offline or immutable.
- Test a full restore, not just a file, on a schedule.
- Protect backup credentials separately from your main admin accounts.
- Know your restore order: which systems the business needs back first.
See incident response, the first 24 hours of ransomware recovery and the cyber insurance estimator.
Sources
- Sophos, The State of Ransomware 2026
- FBI Internet Crime Complaint Center: Ransomware
- US Treasury OFAC: advisory on ransomware payments (21 September 2021)
Facts checked against the sources above on 22 October 2026. General information, not legal advice.
