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VITI Security

Serving United States · Seattle

Managed IT services Seattle businesses actually rely on.

Local-first managed IT services for Seattle, WA companies that need real engineers, fair pricing, and a phone that gets answered. SOC 2 / ISO 27001 / HIPAA-ready engagements, scoped to your stage and budget.

Why we fit Seattle

Why our managed IT services Seattle clients hire are different.

Cloud-native infrastructure (AWS heritage)

Engineering-team partnership

PNW healthcare + biotech depth

Doing business in Seattle

What Seattle businesses have to get right.

Seattle's economy is shaped by cloud computing, software, aerospace, biotech and global health. Many companies here run entirely in the cloud, and Washington State has one of the broadest consumer health data laws in the country, reaching well beyond hospitals and clinics.

Washington My Health My Data Act

Covers consumer health data collected by apps, websites and retailers, not just healthcare providers, requires consent before collecting or sharing it, and includes a private right of action.

Washington breach notification

Affected residents must be notified within 30 days of discovering a breach, and the Attorney General too when more than 500 Washington residents are affected.

Cloud security posture

For cloud-native companies the common failure points are identity and configuration: over-broad IAM roles, public storage, unrotated keys and missing logs.

What's included

What's included in our managed IT services for Seattle.

Help desk + on-call

A human picks up, not a ticket queue. Tickets resolved in hours, not days.

Patching + monitoring

Continuous automated monitoring. OS, app, and dependency patches with regression testing.

Vendor management

M365, Google Workspace, ISPs - we handle them so you stop being middleman.

IT strategy

Quarterly reviews. Where you are, where you should be, what to fund next.

Cloud + on-prem

Hybrid setups, migrations, cost optimization. We pick what fits, not what we sell.

Compliance support

SOC 2 / ISO 27001 / HIPAA / CCPA - we coordinate with our security team without you re-explaining.

< 4 hr
Average ticket resolution
100%
Same-engineer continuity
Continuous
Automated monitoring, India-hours support for US ops

Who hires us in Seattle

Built for the Seattle business stack.

Our managed IT services for Seattle clients are scoped to the working reality of the city - insurer questionnaires, state attorney-general breach laws, the SOC 2 / HIPAA gauntlet for SaaS and healthcare-adjacent firms, and the fact that local MSPs often outsource the security half to a vendor you have no visibility into. We cover both halves under one engagement so nothing falls between IT and security.

SaaS startups

Series-A through Series-C SaaS teams in Seattle that need SOC 2 to unblock enterprise deals and cannot yet justify a full-time internal IT lead.

Professional services

CPA, law, and consulting firms with regulated data, professional-liability insurance requirements, and zero tolerance for client-data exposure.

Healthcare-adjacent

Telehealth platforms, RCM vendors, and digital-health startups that need HIPAA BAAs, encryption everywhere, and an incident response plan that has been tested.

eCommerce + marketplaces

Shopify Plus / BigCommerce / custom marketplaces with PCI-DSS exposure, fraud-detection needs, and seasonal traffic spikes.

Manufacturing + logistics

US light-manufacturing and 3PL operators with OT/IT convergence risks and a customer base demanding SOC 2 reports.

Government + public sector

Local agencies and state-level departments in Seattle needing FedRAMP-aligned IT, immutable audit logs, and citizen-data protection.

FAQ

Common questions about managed IT services in Seattle.

Our app collects fitness or wellness data. Does My Health My Data apply?

Quite possibly. The law's definition of consumer health data is broad and includes inferences about a person's health. If it applies, you need a consumer health data privacy policy, separate consent for collection and sharing, and access limited to staff who need the data. Your lawyer should confirm scope; we handle the technical controls.

We are fully on AWS or Azure. What does managed IT mean for us?

Mostly identity, devices and cloud configuration: single sign-on and MFA everywhere, managed laptops, least-privilege cloud roles, logging and alerting, backups you have actually restored, and someone watching the bill. The physical office is the smallest part.

Do you have engineers physically in Seattle?

Our delivery team is centralized; we work remote-first with on-site visits scheduled when the engagement requires it (new-office turn-up, network rewiring, executive endpoint refresh). Most Seattle clients find remote-first faster than waiting for a local field tech, and we charge less for it.

What size company do you typically work with in Seattle?

Our sweet spot is 15 to 250 employees. Below 15, a per-seat MSP usually serves you fine; above 250, an in-house IT lead with us as a security-only partner usually fits better. We will tell you honestly when you have outgrown the fit.

Do you replace our current MSP or work alongside?

Either. About half our Seattle engagements are full replacement; the other half are co-managed (you keep an internal helpdesk; we handle security + compliance + senior engineering). We do not insist on rip-and-replace.

How do you handle state breach-notification laws across jurisdictions?

Our runbook maps every US state's breach-notification trigger and timeline. When an incident happens, we know within an hour which states require notification, what the deadline is, and what content is required. State AGs and your cyber-insurer expect this discipline.

What does pricing typically look like for a Seattle business?

Managed IT retainers for Seattle businesses start from $999 a month, and every package is quoted to your estate - endpoints, sites and scope - as a fixed monthly price. Billed monthly in advance; annual prepay gets 10% off. No per-ticket surprises.

Looking for managed IT in Seattle?

30-minute scoping call. Fixed quote in one business day. No CRM funnel.

Book a call →