#VICIDial

Outsourcing VICIdial Hosting: When and Why

May 17, 2026

VICIdial Predictive Dialer Setup: From 50 Agents to 500

May 16, 2026

VICIdial for Indian BPOs: Setup, Scaling, and Hardening

May 16, 2026

Vicidial Multi-Server Migration: BPO Case

How we migrated a single-server Vicidial deployment hitting capacity at 350 concurrent agents into a 5-node cluster handling 2,000 agents — without a service interruption window.

Apr 28, 2026

DPDP Compliance for Vicidial: 7-Week Case

A licensed debt collections agency needed to align its Vicidial deployment with India's DPDP Act — call recording handling, agent access, retention, and consent. Audit cleared, customer complaints down 60% YoY.

Apr 28, 2026

Vicidial Multi-Server Setup: 2026 Guide

A practitioner-grade walkthrough of the Vicidial multi-server cluster we deploy for clients running 500–5,000 agents — components, MySQL replication, trunk routing, security hardening, and the pitfalls we have debugged the hard way.

Apr 28, 2026

Download VICIdial for Free: 2026 Guide

Most people believe cybersecurity is highly complicated, ever-changing, and technical. They’re not wrong.

Jan 9, 2026

Critical Secure Remote IP Phones Using FreePBX and ZeroTier

Jan 4, 2026

7 Critical Steps Hardening VICIDial Against Elite Threats Now

Jan 3, 2026