Information Technology
Outsourcing VICIdial Hosting: When and Why
May 17, 2026Read
Information Technology
VICIdial Predictive Dialer Setup: From 50 Agents to 500
May 16, 2026Read
Information Technology
VICIdial for Indian BPOs: Setup, Scaling, and Hardening
May 16, 2026Read
Information Technology
Vicidial Multi-Server Migration: BPO Case
How we migrated a single-server Vicidial deployment hitting capacity at 350 concurrent agents into a 5-node cluster handling 2,000 agents — without a service interruption window.
Apr 28, 2026Read
Vicidial
DPDP Compliance for Vicidial: 7-Week Case
A licensed debt collections agency needed to align its Vicidial deployment with India's DPDP Act — call recording handling, agent access, retention, and consent. Audit cleared, customer complaints down 60% YoY.
Apr 28, 2026Read
Information Technology
Vicidial Multi-Server Setup: 2026 Guide
A practitioner-grade walkthrough of the Vicidial multi-server cluster we deploy for clients running 500–5,000 agents — components, MySQL replication, trunk routing, security hardening, and the pitfalls we have debugged the hard way.
Apr 28, 2026Read
IT Services
Download VICIdial for Free: 2026 Guide
Most people believe cybersecurity is highly complicated, ever-changing, and technical. They’re not wrong.
Jan 9, 2026Read
IT Services
Critical Secure Remote IP Phones Using FreePBX and ZeroTier
Jan 4, 2026Read
Vicidial
7 Critical Steps Hardening VICIDial Against Elite Threats Now
Jan 3, 2026Read